Help / How to email quiz results to participants

Automatically email quiz results to your students

FlexiQuiz allows you to instantly email scores, feedback, certificates and detailed reports to test-takers when they complete a quiz.

Our built-in email notification feature allows you to create custom emails that are automatically sent to learners. No more manual follow-ups - just set it up and let the system do the work!


How to automatically email results when the quiz is submitted

  1. To start, create your quiz.
  2. Next, go to the Configure tab and select Notifications from the left-hand menu.
  3. Scroll down the page and tick the box Email respondent.
  4. Now, choose if you want to add a PDF of responses and a certificate by ticking the relevant box.
    5. Tick box options to add to quiz results email
  5. If you only want to send a results email when the student gets a pass grade, tick Only if pass.
  6. To customize the email, go to Customize email messages and tick the box.
  7. Select the tabs 'Respondents - Pass' and 'Respondents - Fail.' You can now change the email header and body of the email. 
    • If you add pre-defined data in square brackets, the system will automatically populate this information when sending the email.
    • You need to use curly brackets for any data that is not defined. For example, customizing headings on the registration page. Therefore, if I change 'first name' to 'nom', 'known name', or 'superhero name,' add to the email using curly brackets. Please see the example below. 
    Custom quiz results email

The FlexiQuiz system automatically saves your changes.

Emails will be sent to qualifying test-takers when they submit their quiz.


How to send emails at a later time

You can send results to test-takers (with a valid email address) directly from your Analyze screen at any time.

  1. Create and share your quiz.
  2. Once a learner submits the quiz, go to the Analyze screen.
  3. From the analyze table, choose the relevant test-taker and press select action.
  4. The email results option will be listed if the FlexiQuiz system holds a valid email address.
  5. Press email results. A pop-up appears to check you are ready to send the email.
  6. When you want to send the email, press Ok. A pop-up appears to confirm we have sent the email.


How to capture the test-taker's email address

There are various ways to capture the test-takers' email addresses, depending on how you share your quizzes.

Respondent portals: You must provide a valid email address on the username or email address fields.

Email invitations: We will email the results to the email you inputted when you sent the quiz invitations.

Quiz link,QR codes or Access codes: You must ask learners to provide a valid email address using the registration page. You can also mandate the email address field to ensure the learner provides the information.


Use SMTP integration to send emails using your email address 

SMTP (Simple Mail Transfer Protocol) integration allows you to send emails using your email address instead of FlexiQuiz. An SMTP integration allows for better branding and ensures learners know the emails are from you.

SMTP emails are sent from your domain, and you are responsible for managing opt-outs.

SMTP sends the email from the FlexiQuiz server to your server so that the result email contains the correct FlexiQuiz information and can share.

If you have an Enterprise or Enterprise+ plan, please get in touch with us for more information.


Relevant help guides:

How to customize the results screen

How to access the Analyze screen .

All automatic email options



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