You can make an Administrator, Trainer or Respondent account inactive by suspending access.
Suspending a user from their FlexiQuiz account will temporarily block them from accessing their quizzes and data. However, this does not delete the user's profile or data from your main account.
Important! If you suspend a user account, this will still count as part of your Administrator, Trainer or Respondent limits. To remove the user from your account limits you will need to delete the account and all the data.
Admins and Trainers with permissions can suspend and unsuspend user accounts.
This guide shows you how to suspend and unsuspend user accounts.
The chosen accounts are automatically suspended. Users are not able to log in to their FlexiQuiz account and are shown a message that the account is suspended.
You can check the status for all your user accounts on your user dashboard. You will see a suspend icon next to the username if their account access is blocked.
Top tip! You cannot suspend the main Admins account as they own the account. If the main Admin leaves your organization and you need to block their access, you must add a new main Admin. This guide shows you how to change the main account Administrator.
Relevant help guides: