Send email reminders
FlexiQuiz lets you automatically send email reminders to learners who have not yet completed their quiz, helping you encourage submissions without having to follow up manually.
Reminders are sent when a learner has not submitted their quiz within a set number of days after it was assigned. You can customize the reminder email with your own message and write it in any language to suit your audience.
How to set quiz reminders
- To start, create a new quiz or select an existing one.
- Then go to the Configure screen and choose Notifications from the left-hand menu.
- Scroll down to Respondent reminder and tick the box.
- Enter the day you want the FlexiQuiz system to send the first reminder—this is the number of days after the quiz is assigned.
- You also have the option to send a second reminder if learners do not submit the quiz after the first reminder. In the second box, enter when you want the FlexiQuiz system to send the second reminder - this is the number of days after the quiz is assigned, and it must be at least one day after the first reminder. Leave the second box blank if you do not want to send a second reminder.
- To personalize the email text, tick the box Customize email messages.
- Select the First Reminder or Second Reminder tabs and enter your text in any language. The FlexiQuiz system will automatically update with your changes.
- Then, ensure the learner’s email address is available on the Respondent portal or with a field on the registration page when sharing with a quiz link, email invitations, or access codes. The FlexiQuiz system cannot send emails without a valid email address.
- Finish configuring your quiz and share it with your learners.
The image below shows that the FlexiQuiz system will send the first reminder two days after the quiz is assigned and the second reminder five days after the online test is assigned.
We will send a reminder to your learners at approximately the same hours/minutes that the quiz is assigned.
Frequently asked questions
My students are allowed to take the quiz multiple times. Can I still send reminders?
We will only send a quiz reminder if the learner does not submit their quiz at least once. Reminders cannot be sent to students on any future attempts.
What elements can I customize in the reminder email?
You can customize the text and header in any language.
In addition, you can include dynamic text so that the FlexiQuiz system will automatically add the name of the quiz and who it is from. It is not possible to add the learner's name using dynamic text.
Relevant help guides:
How to email results to respondents
How to manually send a reminder when sharing a quiz with email invitations
Blog: Quiz automations to save you time
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