With FlexiQuiz, you can send welcome emails to new users (Respondents, Trainers, or Admins) when their account is created or at a later date. The header and body text can be fully customized in any language so that you can provide a positive welcome to the quiz maker platform.
Important! When creating a new user, the username or email field must contain a valid email address to enable welcome email notifications.
This guide shows you how to set up and customize welcome emails for new or existing user accounts.
You are shown the option to send a welcome message if you've provided a valid address in the username or email field.
The welcome email is queued for sending.
A message will be displayed to confirm the new user account set up, and the welcome emails are queued for sending.
This guide will give you more information about adding multiple new users.
This email option works well when you need to send a welcome email reminder to existing users. Maybe they forgot their password, or some of account details have been updated.
You have three options:
You need to confirm that you would like to send the user notification email. Important! The user's password is automatically reset.
When the recipient gets your email, the From field will say that the email is from FlexiQuiz. They will also be able to opt out of any future emails from FlexiQuiz.
Enterprise members can choose a more personalized user experience using SMTP. An SMTP integration will enable the emails to be sent from the quiz maker instead of flexiquiz.com
With FlexiQuiz, the header and body text can be changed so that you can send a custom message in almost any language. To customize the email, follow these steps:
Top tip! There is a choice of dynamic tags in square brackets where the information included is based on your account settings.
The email is automatically saved and is the template used for all future welcome emails.
Most emails are sent within 30 minutes. If the recipient has not received the email within a couple of hours, we have the following tips:
Rate limits based on your FlexiQuiz account type:
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