Frequently asked questions: Viewing quiz results

Once your quizzes have been taken, you will want to view and analyze the results.

FlexiQuiz tracks the learner's progress and instantly scores questions, except for free-format or file-upload questions, which are scored manually.

Detailed reports are available at an individual user, quiz, question or group level.

Where can I access results and track learners' progress?

There are various places you can view results, depending on the data you want to view.

Analyze screen: The Analyze screen gives you a detailed view of a specific quiz, letting you track learner progress, review scores, analyze question data, measure time taken, and compare performance across learners.

Learn more about the Analyze screen.

Reports: Reports allow you to view and compare results across multiple quiz takers, Respondent portals, quizzes and within a group.

Learn more about reports.

User dashboard: You can view each learner's results on their user profile to track their progress over time across multiple quizzes.

Learn more about viewing results for Respondents.

On the Analyze screen, why does the quiz status show 'In progress' when the user has submitted the test?

The Analyze table displays all users who have been assigned a quiz, started it, or submitted it, along with their progress on the current quiz attempt.

The Date Submitted column on the analyze table shows the status of the quiz attempt the test-taker is currently working on.

So if multiple attempts are allowed, this column may not show the date the user completed their first attempt. Instead, it reflects the status of the current attempt.

Example scenario:

Let’s assume Emily is taking a quiz and multiple attempts are allowed.

• Emily completes and submits the quiz.
• She receives an email notification with her results.
• From the quiz results screen, Emily clicks Next to start a second attempt.
• She answers one or two questions, then closes the browser without submitting.

In this case:

• Emily’s name appears on the Analyze screen only when the “Include unsubmitted quizzes” option is enabled.
• The status of her quiz will show as Not Submitted or Not Started, reflecting the incomplete second attempt.

To view Emily’s completed attempt:

1. From the Analyze screen, click Select action next to her name.
2. Choose Previous attempts from the drop-down list.

A list of all the user's previous quiz attempts appears.

Best practices to avoid incomplete retakes

To reduce the number of unfinished quiz attempts, we recommend:

• Allowing quiz retakes only if the student fails. Learn more about setting up quiz retakes for a fail grade only.
• Adding a custom message on the results page to remind users to complete the quiz once started.
• Customize the navigation buttons so users clearly understand what will happen when they click them.

Can I delete the current attempt and look at data from an earlier quiz?

It is not possible to delete only the user's current attempt.

You can delete all response data, but not just the current attempt.

Can I view a user's quiz results for multiple tests in one place?

Yes, you can view a list of all quizzes a user takes.

There are several options, depending on how you share the quizzes with your learners.

Respondent portals: If learners are taking multiple quizzes and assessments, we recommend using Respondent portals. This allows respondents to easily access all their learning content in one place and for you to monitor their progress.

You can track and analyze the learners' performance on their user profile page or from the All users report.

Registration page: You can add a registration page to the start of a quiz to capture learner information, such as first and last name.

Providing the learner provides the exact same details each time they register, the system can track their progress across multiple quizzes.

1. Select Reports from the top menu.
2. Choose the User report type.

The User report lists everyone who has submitted a test.

How do I delete test-takers' results?

Admins and Trainers with delete permissions can delete user results.

We comply with the European General Data Protection Regulation, which means we cannot store customer data if you request that we delete it.

If you delete your responses, we will be unable to recover the data. You may wish to download the data before requesting its deletion from our systems.

We also recommend reviewing the permissions for all Admins and Trainers and limiting their access so they cannot delete data.

You can delete user responses in the following ways:

Individuals: Delete the responses for test-takers one by one.

1. Go to the Analyze screen and choose the user.
2. Click select action and click on delete from the drop-down menu.
3. A window will pop up asking you to confirm that you want to delete the responses. Click the red Delete button to permanently remove the results.

All responses on a quiz: Delete all response data for all test-takers.

1. Go to the Analyze screen.
2. Click the three dots on the right-hand side.
3. From the drop-down menu, click delete all responses.

4. Confirm that you would like to delete all responses associated with this quiz.

All results for a specific user: Delete all data associated with the Trainer, Admin, or Respondent.

1. Select Users from the top menu.
2. Choose the user from the table.
3. Click the trash icon on the right-hand side.
4. Confirm that you would like to delete all data by pressing the red Delete button.

The user's FlexiQuiz account has been closed, and they will not be able to log in.

How do I view previous quiz attempts?

You can choose how many times learners are allowed to take your quiz.

When multiple attempts are enabled, only the respondent’s most recent attempt appears on the Analyze table.

To previous quiz attempts, follow these steps:

1. To start, select the relevant quiz and go to the Analyze screen.
2. Then pick the Individual Summary report.
3. Select the view unsubmitted quizzes toggle to view all learners who have started and submitted your quiz.
4. Scroll down the list of users or enter their name in the search bar.
5. Next to the relevant learner, click select action.
6. Now choose previous attempts from the drop-down menu. A pop-up appears listing all the test-taker's responses and results.
7. You can click on the PDF icon to download a copy of their previous results.

It is not possible to email the previous attempts to the user directly from your FlexiQuiz account.

To view the number of previous attempts for all users:

1. Click the 3 dots in the top-right of the table.
2. Select Configure columns from the drop-down menu.
3. Tick the box labeled 'Attempts'.

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