1) Jackie was surprised that David had problems placing his order.

2) David needs to order the software for his office.

3) Jackie gives him the 25% discount even though he's not ordering online.

4) The Mac version is more expensive than the Windows version.

5) Jackie tells David that the free microphones are usually not very good quality.

6) The company offers free shipping.

7) David buys both versions of the software.

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