FlexiQuiz - Admin Certification Module 19 Quiz: Add-On Options

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1. When a patron wants to get a refund for their Ticket Order via an STS gift card, what must you do first?

Nothing - you can refund to a gift card directly in the PMBO refund flow.

Add the Contact to the STS database.

Add a new $0 gift card to the patron's Contact record as a Stored Payment Method.

Create a "Refund" event with $0 price levels.

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