FlexiQuiz - Admin Certification Module 04 Quiz: Box Office Administration

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1. Troubleshooting Time! You got an email notifying you that a patron's Ticket Order hit a Confirmation Exception. When you go to resolve the Exception, you don't see an error message. What's your next course of action?

Click "Send" at the bottom of the Ticket Order to resend the Confirmation Email.

Go to the Ticket Order and make sure the email on the Buyer Info tab is complete and accurate.

Print the tickets and send them manually instead.

Grant the patron a Portal license and resolve the Exception.

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