Section 1

WOMAN: Yes, how can I you?

MAN: Yeah, uh, I think my car has been .

WOMAN: Okay. Can you give me the ?

MAN: Yeah, uh, it's a 1999 blue Subaru with .

WOMAN: Okay, and when and where did you see it?

MAN: Well, this morning I it in front of Lacey Hall.

WOMAN: Let me check our records. Ah, it appears your car was in a reserved for only.

MAN: Yeah, I know, but the spaces were all taken, and I had to find a place so I could get easy access to my classes.

WOMAN: Uh huh, but since you don't have a faculty , your car was .

MAN: I was that because I had a disability parking sticker, it would be okay.

WOMAN: There may have been a from a faculty member. Sometimes that happens when a professor can't get to work on time because someone who isn't faculty is parked in faculty parking. So, a was called.

Question 1: What is the man ?

Question 2: What did the man do ?

Question 3: What will the man do?

Section 2

MAN: Okay, um, how do I get my back?

WOMAN: Well, when a car has to be towed, the owner must pay the towing and before the car can be taken. And I'm sorry to say there's also a .

MAN: And how much will all that ?

WOMAN: Um, the towing fee is ninety dollars, and there's a storage fee of ten dollars per day. So it'd be a good idea to pick up your car today, if possible. The parking fine is fifty dollars, but if you pay within seven days, it's to twenty dollars.

MAN: I think all this is very . If the university is going to so much, they should have more spaces. My car gets towed because the accessible parking spaces are full. One of the cars didn't even have a disability parking sticker.

Question 4: How will the man need to his car?

Question 5: Why might the man be ?

Question 6: What is the man's towards his situation?

Section 3

WOMAN: Well, you know that you have the right to , don't you? Since you believe that special may excuse you from certain university .

MAN: Oh, so how do I doing that?

WOMAN: Well, first, you write a . That can be done online. You can go to the university traffic regulations page on the university website.

MAN: Uh huh. I know the university .

WOMAN: Okay. In your letter, explain the situation and why you believe the ticket was unfair. You'll get a letter immediately saying that your case is being . Later, you'll receive a reply saying whether your appeal is accepted. The fine is as soon as your letter is received. If the charge isn't , then you have seven days to pay or make another appeal.

MAN: Okay. Thank you for your .

WOMAN: Okay. Good .

Question 7: What does the woman say the man do?

Question 8: What will the man most likely do ?