FlexiQuiz - Learning Path: Box Office Quiz

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1. Once you’ve added tickets to an Order, what should you do to flag this order to mail tickets to the customer?

Set the Delivery Method field to Ship

Set the Order Origin field to Ship

Set the Order Source field to Ship

2. When will Credit Card appear as an option for refunding a customer’s order?

It will only appear if the patron's payment information was saved for future use.

When you get to the refund payment selection screen, it will always be there.

It will only appear when the order was originally paid by credit card.

3. When would you use the printing method options below?

Going to the Patron Ticket Hub and choosing the Batch Print Tickets Tile.
Navigating to the Event Inventory Tab, finding an Event, choosing an Event Instance, then clicking the "Print Tickets Button"
Clicking the "Print Selected Tickets" button in an Order

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